Network Service and Support

One of the simplest of efforts should be communication. IT/IS Trusted Network Services puts a premium on ensuring timely communication in the event of a problem or a network down event. We have years of analytic troubleshooting experience for problem solving with even the most critical of data and image network problems. In depth knowledge of the operation and workflow of network traffic across your business allows state-of-the-art diagnosis. When necessary we will install the required network monitoring equipment to aid in problem resolution. By design you can get your network serviced remotely or on-site.

Key Benefits

• Flexibility to choose the network support that best suits your needs

• Quick response and problem resolution through the use of remote diagnosis tools

• Isolate, resolve and document your network problems and concerns

• Proactive network monitoring to prevent problems before they occur

• Install and configure network components for on-going support of your data or image network solution

• Work with vendors as needed serving as your single point of contact for continued communication and support.

• Provide telephone technical support 24/7 to meet your business requirement and first line of defense using remote connectivity tools.

• Provide on-site support with experienced network specialists.